Terms & Conditions

The beads, buttons and jewellery-making supplies sold on this website are intended for ADULT jewellery designers, collectors and crafters.

Any items shown in product photos other than the actual product, are not included in purchase price. This includes coins used for size reference, headpins, and display props, for example.

Orders are shipped within 3 business days of cleared payment.
Shipping is by Canada Post, which operates Monday through Friday. USA orders may ship by courier/USPS. Orders outside of Canada may take 3 weeks or more to arrive; but normally arrive within 14 business days.

Buyer is responsible for any import tax and duty. Please be aware of your own country's import tax and duties.

Product photos are mostly taken in natural light. The colours are described but may vary from the appearance on your computer monitor, as all display screens are calibrated differently.

It is normal for vintage, reclaimed, and salvaged supplies to show some wear. We will attempt to point out any extraordinary flaws or imperfections in these older items. While all modern metal supplies come from suppliers who claim the products to be lead free, it is not possible to know the exact metal content of vintage items.

This web store reserves the right to cancel any order. In the event an error is made in product listing information, the customer will be contacted prior to shipment if possible. The customer may cancel the order if the corrected information is not satisfactory. If an order is delivered with an unnoticed error, and is not as described (in size, number of units etc) please do contact us.

Returns are accepted on most items within 12 days. Items returned must be in original, unused condition. Refund or store credit will be issued - less original shipping cost - once product returns are confirmed by us. EARRINGS are NOT returnable.

All content of this website, including photos, descriptions, and logos* are the property of Frozen Maple Studio / MM MacLeod and may not be used, copied, or reproduced without written permission.

*excluding the following corporate logos which are the property of their respective owners: Supadupa, TierraCast, Paypal, and Stripe.